End-to-End Shipment Management: Manage the complete lifecycle of airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
Customer Excellence: Act as the primary point of contact for customers regarding their import and export shipments. Provide timely updates, effectively handle inquiries, and resolve operational issues to ensure high customer satisfaction.
Stakeholder Coordination: Coordinate seamlessly with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and strict compliance with regulations....
Shipment Management: Create and complete shipment details in transport management systems, coordinate with stakeholders, and organize transport in line with customer obligations.
Data Quality: Ensure high data accuracy for timely and reliable customer reporting.
Documentation: Review and align shipping instructions, clarifying deviations and ensuring compliance with regulations and routing requirements....
Shipment Management: Create and complete shipment details in transport management systems, coordinate with stakeholders, and organize transport in line with customer obligations.
Data Quality: Ensure high data accuracy for timely and reliable customer reporting.
Documentation: Review and align shipping instructions, clarifying deviations and ensuring compliance with regulations and routing requirements....