Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Participate in month-end GL (General Ledger) closing activities and financial reporting of Market’s results. Support in the preparation and review of Balance Sheet reconciliations
Provide end-to-end support and first-level resolution for employees and managers and assist with the maintenance and updating of HR operations databases (Workday / SAP etc.), including employee records and attendance systems
Provide end-to-end support and first-level resolution for employees and managers and assist with the maintenance and updating of HR operations databases (Workday / SAP etc.), including employee records and attendance systems
Provide end-to-end support and first-level resolution for employees and managers and assist with the maintenance and updating of HR operations databases (Workday / SAP etc.), including employee records and attendance systems