Perform routine servicing, preventive maintenance, and mechanical repairs on Toyota vehicles in accordance with company SOPs and manufacturer guidelines.
Carry out basic automotive maintenance tasks, including engine oil changes, tire rotations, brake pad replacements, and other related servicing work.
Inspect, troubleshoot, and diagnose vehicle issues using appropriate tools, equipment, and diagnostic methods....
Schedule service task with MVM and coordinate on the monthly service for chiller, cooling tower, water pump and water treatment including annual chiller ASD & quarterly legionella test.
Obtain updates on the service progress and parameter summary update from operator.
Attend site meeting with MVM and provide advice on operational related matter....
Service the range of Industrial, Advanced and Portable Metrology that we sell for dimensional measurement, defects analysis, quality and reverse engineering. Service the range of in-line checkweighers, X-ray and metal detectors that we sell for automated weight, hazard point and quality control for food, pharma and industrial applications. This includes installing, commissioning, troubleshooting and repairs, preventive maintenance and calibrations.
Perform work assignments in efficient and methodical fashion, and in its course, also keep in touch with customers, to actively improve customer satisfaction with us/our products
Update CRM on timely and effective basis for team-wide follow up and teamwork support...
Leads RMA operations for equipments such as UPS, PDUs and batteries, and ensuring timely processing, proper troubleshooting, coordinated repairs if required, and quality assurance to deliver dependable customer support and system reliability
Manage end-to-end RMA processes, including receiving, logging, tracking, and dispatching returned equipment back to ASP warehouse
Work closely with ASP on managing RMA cases and technical issues...