Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Lead regional procurement governance and oversight across Atome Financial's markets, ensuring alignment with Group policies as well as applicable country-specific requirements.
Store Operations & Performance: Oversee daily store operations, ensuring smooth processes, excellent customer service, and the achievement of sales targets, budgets, P&L and KPIs.
At least a Bachelor's degree in the following field of study: Accounting or Chartered Accountant or equivalent (such as ICAEW / ACCA / MICPA-CAANZ / CPA Australia)
Feature activation and adoption: Collaborate with Product Management to drive activation of newly launched or prioritized features, following the sprint release cadence. Use channels such as the in-app adoption platform, product update newsletters, webinars, or other creative approaches to communicate changes and drive engagement.
Manage HR technology projects, system enhancements, application releases, and upgrades, ensuring delivery aligns with agreed timelines, scope, and business requirements
Recommendations strategy and roadmap: Define the vision, priorities and sequencing for recommendations across three regions, balancing shared capabilities with local customer and business needs
Act as the main point of contact for the function's data and reporting needs, from ad hoc and monthly requests to the always-on, self-serve portfolio dashboard that serves leadership and Product Owners alike.
Support the implementation and ongoing maintenance of PMO governance frameworks, standards, and policies to ensure consistency and compliance across the portfolio
Define and translate business needs into clear and accurate user requirements for all digital enhancements, new products, and system-related issues within Operations.