Conduct regular, unannounced field audits and site visits across assigned stores to ensure strict compliance with company policies, safety standards, and standard operating procedures (SOPs).
Actively seek potential clients through various channels (e.g., ecommerce platforms, phone calls, emails, social media, etc.) and conduct initial screening.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.