Mandarin Speaking Customer Service Jobs in Selangor - October 2026 - Urgent Hiring - Page 84

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  • Understand UPS service, product, systems and procedure
  • Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner
  • Update the pick up arrangement, UPS supply request and tracking follow up. ...
Posted
2 months ago

Malaysia

  • Review and improvise Customer Service team processes and guidelines with other departments from time to time to achieve highest efficiency and effectiveness in accordance to the business requirement.
  • To ensure Customer Service team members understand and adhere standard operation procedures including Do's and Dont's.
  • Issuance of Show cause letter, counselling letter, verbal warning letter as and when required. ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Process and enter customer orders accurately and within the required timeline
  • Review order details, including part numbers, quantities, pricing, and delivery requirements
  • Provide timely order confirmations and updates to customers ...
Posted
a month ago
  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace shipments as required. ...
Posted
a month ago
  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices. ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
  • Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
  • Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements ...
Posted
a month ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
  • Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
  • Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
  • Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
2 months ago
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
2 months ago
  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
2 months ago
  • Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
  • Develop a culture in line with International Operations Vision to make every customer touch point brilliant
  • Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
2 months ago
MYR2,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
  • Maintain critical standards in service speed and quality, workflows, and floor layouts;
  • Memorize manuals and explain the menu to customers;
  • Maintain a friendly attitude and communicate effectively with customers, meeting their needs appropriately; ...
Posted
20 days ago
  • Order Management
  • Oversee end-to-end order processing, including intake, validation, modification, and closure, Sales, Return, Sample, Demo, Equipment, etc.
  • Ensure all orders are processed accurately and in alignment with internal policies and service standards ...
Posted
2 months ago
MYR2,500 - MYR3,000 monthly
+Additional Compensation
Near Train Station
  • Initiate and manage sales calls with potential customers.
  • Understands income eligibility for personal,mortgage,and business loans.
  • Handle customer questions and offer financial advice. ...
Posted
6 months ago
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MYR5,000 - MYR15,000 Per Month
Fresh Graduates
Near Train Station
  • • Provide financial planning and insurance solutions to clients
  • • Understand clients’ needs through effective fact-finding
  • • Build and maintain long-term client relationships based on trust and professionalism ...
Sales Client Relationship Management
+1
Posted
12 days ago

EMS HEALTHCARE SDN BHD

  • MALAYSIAN CITIZEN
  • WILLING TO WORK AT BANGI
  • MINIMUM DIPLOMA IN NURSING/PHYSIOTHERAPY/PHYSICAL THERAPY OR EQUIVALENT ...
Posted
18 days ago

EMS HEALTHCARE SDN BHD

Ampang Jaya Municipal Council

  • MALAYSIAN CITIZEN
  • MINIMUM DIPLOMA IN NURSING/PHYSIOTHERAPY/PHYSICAL THERAPY OR EQUIVALENT
  • MINIMUM 1 YEAR EXPERIENCE ...
Posted
18 days ago

EMS HEALTHCARE SDN BHD

  • MALAYSIAN CITIZEN
  • WILLING TO WORK IN NILAI
  • MINIMUM DIPLOMA IN NURSING/PHYSIOTHERAPY/PHYSICAL THERAPY OR EQUIVALENT ...
Posted
18 days ago

Global Repro Sdn Bhd

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
  • STM/STPM (Preferred)
  • Money Handling: 1 year (Preferred) ...
Posted
18 days ago
  • Opportunity to work with the leading technical and engineering solutions provider in Malaysia.
  • Challenges and opportunities to level up your experience and career growth
  • Professional training and development with certifications ...
Posted
6 days ago
  • Customer-focused skills, including Customer Service and Customer Experience.
  • Service quality skills, including Customer Satisfaction and Customer Support.
  • Experience working as Customer Service Representatives or in similar customer-facing roles. ...
Posted
14 days ago
  • Are you passionate about technology and delivering exceptional customer experiences?
  • Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case of installation by certified Barco dealers, provides technical support and training in addition to dealer’s formal Barco training, and assists in the installation to enable the dealer’s team to perform professional installations.
  • Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time and estimated cost. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products. ...
Posted
17 days ago
Posted
17 days ago
  • Handle bookings, inquiries and complaint on Airfreight shipment consignment
  • Responsible for the proper and smooth handling of individually assigned customer’s shipment.
  • Ensure correct data key in and documentation ...
Posted
18 days ago
  • Are you passionate about technology and delivering exceptional customer experiences?
  • Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case of installation by certified Barco dealers, provides technical support and training in addition to dealer’s formal Barco training, and assists in the installation to enable the dealer’s team to perform professional installations.
  • Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time and estimated cost. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products. ...
Posted
20 days ago
  • You will take full ownership of end-to-end resolution for CEO, Executive, and Regulatory Compliance escalations across Singapore and Malaysia.
  • You will strictly adhere to the 15-minute acknowledgement and 7-day resolution frameworks.
  • You will partner with Legal, Public Affairs, and Regional Compliance teams to draft empathetic, risk-mitigated executive write-ups and formal statutory responses, preventing brand fallout and regulatory penalties. ...
Posted
17 days ago
  • Providing superior service to branch customers and cross selling of bank products as applicable
  • Required to carry clear sales targets for specific products
  • Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement ...
Posted
6 days ago