Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Directs associates to ensure productivity meets standards given in accordance with Hyatt Design Standards and Criteria and the Hyatt International Finance Operations Manual.
Be fully familiar with internal control procedures.
Ensures Housekeeping Team Leaders and Attendants deliver the brand promise and provide exceptional guest service at all times.
Ensures Housekeeping Team Leaders and Attendants also provide excellent service to internal customers as appropriate.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
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Provides excellent service to internal customers as appropriate.
Assist in greeting and checking-in VIP and Long Stay guests.
“Meets and greets regular, Long Stay and VIP guests as appropriate, ensuring the proper handling of all of their reservations, room assignments and check-in experience”.
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Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
Oversees the preparation and update of individual Departmental Operations Manuals.
Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.
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Ensures that minimum brand standards have been implemented.
Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments.
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Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Work in a supportive and flexible manner with other departments.
Carry out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
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Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Work in a supportive and flexible manner with other departments.
Carry out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
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Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Work in a supportive and flexible manner with other departments.
Carry out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
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Ensures that all company minimum brand standards have been implemented.
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Washes, peels, cuts, and seeds vegetables and fruits.
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