Leads RMA operations for equipments such as UPS, PDUs and batteries, and ensuring timely processing, proper troubleshooting, coordinated repairs if required, and quality assurance to deliver dependable customer support and system reliability
Own the centralized logging design: maintain log sinks created in each source project. Own metrics aggregation via the Cloud Monitoring metrics scope: keep the scoping project configuration current as business projects.
Comprehensive knowledge of local Civil Aviation requirements and standardization, norms, guidance, criteria, system and procedures for air transportation.
Sales & Performance: Partner with the marketing team to grow retail sales; set and communicate outlet sales targets; lead outlet managers to achieve KPIs on sales, purchasing power, and gross profit.
Execute global and local digital marketing activities and campaign-related services through a centralized operations model, executed by the Global Digital Hub (RSS) in support of affiliate and business requests.
Assist in managing the day-to-day operation matters including disbursement checking (monitoring of pre-disbursement conditions and post-disbursement conditions) ensuring all standards and requirements are met.
Manage end-to-end delivery of operations for specific customer, including delivery performance based on SLA, providing performance reporting on customer networks and IS/IT
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
Leads RMA operations for equipments such as UPS, PDUs and batteries, and ensuring timely processing, proper troubleshooting, coordinated repairs if required, and quality assurance to deliver dependable customer support and system reliability