Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
Own the end-to-end network architecture and engineering standards across all offices, covering campus, data center, wide area, and remote access, right sized to the firm rather than to enterprise scale.
Create system and solution for IT infrastructure management and managed services automation. System design should cover network, server (physical and virtual), integration, application, security and operation.
Lead the design and engineering of network solutions across Data Centre, Campus, and WAN/SD-WAN domains, ensuring scalability, resilience, security, and performance.
Assist with provisioning, configuring and maintaining switches, routers, wireless access points, firewalls, WAN/SD-WAN services, and remote-access and site-to-site VPNs.