Incident Management: Respond to managed security technologies’ fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution.
Act as a change agent for the Infrastructure function, translating high-level digital strategies into actionable plans aligned with organisational objectives and values.
Lead the design, architecture, integration, implementation for enterprise network solutions across multi-vendor environments, including Cisco ACI, Cisco WLC, Cisco ISE, Aruba, Huawei, LAN, WAN, WLAN, data center, cloud and WIFI,
Lead the technical delivery of network projects such as site openings and relocations, hardware refresh, WAN/SD-WAN migration, wireless upgrades and firewall consolidation.
Lead the technical delivery of network projects such as site openings and relocations, hardware refresh, WAN/SD-WAN migration, wireless upgrades and firewall consolidation.
This job function reports to the Technical Manager. You will be responsible for implementing and supporting enterprise networks, servers and end user IT infrastructure of our customers. The job requires significant interaction with customers on site. The job scope is as follows:
Lead the implementation and deployment of network infrastructure projects, including LAN, WAN, SD-WAN, wireless, security, cloud connectivity, and data center networking initiatives.