Guest Services: Check in and check out guests, handle reservations, respond to inquiries, and assist with special requests or VIP arrivals, ensuring a welcoming and professional experience throughout the night shift
Accounting and Auditing: Reconcile daily financial transactions, balance cash drawers, process invoices, verify room charges, and prepare end-of-day reports for management
Operational Duties: Maintain room status updates in coordination with housekeeping, monitor hotel systems, run daily flash and morning reports, and ensure all point-of-sale and property management systems are accurate and operational
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