Customer Service – Responsible for handling customer enquiries, providing assistance, addressing customer concerns, and ensuring a positive customer experience.
Telemarketing – Responsible for making outbound calls, promoting products/services, following up with customers, and achieving assigned telemarketing targets.
Handle customer enquiries via phone and other communication channels....
Partner with the Sales team to evaluate business performance, customer profitability, and channel profitability, translating financial insights into actionable business decisions.
Lead trade investment planning, monitoring, and post-promotion evaluation to optimize trade spend and maximize return on investment.
Drive Revenue Growth Management (RGM) initiatives to improve revenue, profitability, and sustainable business growth....
Responsible for driving the commercialisation and go-to-market (GTM) of ICT solutions across multiple Lines of Business (LOBs) — Connectivity, Cloud, Cybersecurity, IoT, and Data & AI.
Based within Enterprise Business, this role bridges Product Teams, Commercial, Sales, and Marketing to ensure solutions are commercially structured, market-ready, and positioned for effective adoption.
Develop and own commercial constructs for solutions — pricing structures, bundling, and commercial positioning that are viable and competitive....
We’re looking for a Service Administration Specialist to support service operations, order management and customer administration for a global MNC.
What You'll Do- Process and maintain service contracts, customer orders and invoicing using SAP CRM- Manage billing plans, invoices and proforma invoices accurately and within timeline- Investigate and resolve order, system and data discrepancies- Monitor and follow up on released orders to ensure smooth processing- Handle customer inquiries and provide timely updatesPrepare and provide order and contract confirmations- Coordinate with internal teams and regional/global stakeholders to resolve issues- Ensure all work is completed according to company procedures, policies and KPIs- Support process improvement and cost reduction initiatives
What Were Looking For- Diploma / Bachelors Degree in Business Administration, Statistics, Economics, Logistics or a related field-2–3 years of relevant experience in a Shared Services / Global Business Services environment-Experience in order management, service administration, customer operations, billing or contract administration is an advantage-SAP / CRM / ERP experience is highly preferred-Fluent in English, both written and spoken-Strong attention to detail with good analytical and problem-solving skills-Good communication and stakeholder management skills-Comfortable working with regional/global teams across different cultures-Able to work efficiently in a fast-paced, KPI-driven environment-Willing to support different global time zones when required...
Planning Execution: Execute daily and weekly planning cycles within advanced planning systems to ensure data integrity and timely generation of supply requirements.
Supply-Demand Balancing: Analyse demand trends, inventory positions, and supply constraints to synchronize supply plans with demand forecasts.
Parameter Management: Proactively maintain and optimize planning parameters (e.g., Lead Time, MOQ, Safety Stock) to reflect real-world supply chain dynamics....
Process staff expenses claims, petty cash, vendor invoices and payments, credit notes, debit notes, withholding tax and intercompany invoices accurately and according to financial timelines
Liaise & coordinate with different departments and markets on financial and accounting matters
Maintain and updating accurate financial records, data/ journal entries for posting into accounting system in compliance with financial policies and procedures...
Mantra Communication Sdn Bhd is an established 360 creative agency offering integrated solutions across advertising, events, digital, design, social media, and client servicing.
Gather all requirements information and ensure their taking into account to define the scope best adapted to the project as project managerResponsible for preparing technical specifications for any of modification and implement itCoordinates and ensure proper control in project reviews by relevant partiesManage external applications (regulatory, subsidies) under the support from country’s dedicated organizationAccountable for project management and its progressSupport of controls costs and budget for the projectsAll the project's lesson learned needs to be shared with AL groupApply for group award to winDevelop individuals/engineers who want to be process control experts and/or efficiency engineers as mentors for her/him.Support projects during the whole period until project completion as project manager.Training for the team and expanding its scope to the cluster level.
Bachelor's degree in Electronic Control, Instrumentation, or a related engineering discipline, or equivalent graduation from a Technical College.Proven hands-on experience with DCS engineering, specifically Yokogawa CENTUM and/or Azbil Harmonas DEO systems.Demonstrated expertise in designing and implementing complex logic and sequence controls.Strong technical documentation skills, including preparing technical specifications, I/O lists, communication architecture, and P&IDs.Excellent verbal and written communication skills for effective cross-functional collaboration and technical presentations.Background or proficiency in Electrical & Instrumentation (E&I) engineering is highly desirable.
ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements....
Manage finance interfaces mapping (charts of accounts, destinations, cost nature/center). Ensure standardization of reporting tools and processes such as SHIFT and FAST retrieve files. Prepare IRIS and OIVA CSV files. Manage Power BI dashboards (if required).
Provide consistent financial data to Business Controllers for monthly Flash, Forecast, Target, mid-term strategic plan, and OIVA analysis. 1) After the finance shared service’s books are closed, check and analyze country results, and request corrections and/or accruals as necessary. 2) After P&L review by the business, align with Business Controllers on the necessary accounting adjustments and coordinate with the finance shared services team.
Reporting & analysis via publish IRIS. Support CFOs perform analytical reviews of financial statements inclusive of. CF and BS....
Financial Reporting & Close: Leading monthly close processes, managing intercompany imbalances, preparing consolidated financial reports, and performing Local GAAP to IFRS reconciliations.
Accounting & Controls: Overseeing AP/AR intercompany transactions, maintaining balance sheet integrity, and ensuring compliance with local regulations and group internal controls.
Process & Team Management: Leading process optimization, managing a team of at least 4 members, supporting centralization initiatives, and acting as a knowledge owner for IRIS reporting....