Handle paper work as below (Packing list, Delivery order, Invoice, Credit note, return note from customer) and related documentation within the department.
Assist in supervising daily production activities involving Production Supervisors, Technicians, Line Leaders, Manipulants, Mixers/Crushers, and Production Operators to ensure smooth and efficient operations.
Handle daily operational claims tasks, such as distributing manual cases and assisting with standard review workflows. Draft and dispatch official correspondence (including approvals, denials, and ex-gratia notifications) strictly adhering to approved templates and established service level agreements.