Handle daily administrative operations, including correspondence, filing, document management, scheduling and general office coordination.
Manage end-to-end recruitment, including posting job vacancies on social media and other suitable platforms, screening candidates and arranging interviews.
Coordinate employee onboarding and offboarding, including preparation of relevant documents and briefing new employees on Company policies, procedures and workplace requirements.
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Serve as the primary point of contact for families from the moment a referral is received, guiding them by phone through every step of the onboarding journey.
Conduct proactive outreach and follow-up calls to collect the information and documentation needed to move each family's case forward (contact details, insurance information, required forms and records).
Help families understand and complete insurance verification, authorization, and documentation requirements, keeping them informed and reassured at every step.
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