Drive customer retention in assigned regions by earning partnerships and nurturing customer loyalty.
Discuss strategies with assigned Sales Teams regarding account activity to drive an increase in Revenue through upselling and cross-selling opportunities.
Ensure a seamless workflow for processing customer orders.
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Ensure proactive, reliable, and timely completion of projects, aligned with global HR objectives while maintaining regulatory compliance. Approach tasks with high customer-centricity, manage complex HR requests, and be and expert in end-to-end HR scopes (i.e., hiring to separation, international and domestic movements, connection between HR processes with IT and Finance). Develop and deliver comprehensive training programs, ensuring high-quality data maintenance through regular checks, trend analysis, and tackling root causes of concerns
Collaborate with various stakeholders to keep process documentation and training materials up-to-date. Ultimately in charge of governing the accuracy and completeness of documentations (working instructions and knowledge articles) by working closely with the ELM Senior Specialists
Lead and contribute to continuous improvement initiatives (process efficiency, effectiveness, and automation) and be the primary ELM focal point for global and regional HR system projects
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Lead the strategy, planning, and execution of nationwide enterprise engagement initiatives including events, sponsorships, workshops, executive roundtables, partner collaborations, solution showcases, roadshows, and customer programs across SME, Public Sector, and Large Enterprise portfolios.
Develop integrated event and engagement strategies aligned with business priorities, sales objectives, and brand positioning.
Work closely with internal stakeholders including sales, product, partnerships, brand, communications, and leadership teams to deliver commercially impactful and strategically aligned engagement outcomes.
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Expand your portfolio by owning both new business outreach and account growth, tracking progress with CRM metrics and defined targets.
Build measurable digital campaigns across social and email channels, refine ad spend with analytics, and turn creative tests into conversion wins.
Strengthen your technical and customer-facing skills by running product demos, conducting onboarding sessions, and resolving merchant questions alongside support.
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Expand your portfolio by owning both new business outreach and account growth, tracking progress with CRM metrics and defined targets.
Build measurable digital campaigns across social and email channels, refine ad spend with analytics, and turn creative tests into conversion wins.
Strengthen your technical and customer-facing skills by running product demos, conducting onboarding sessions, and resolving merchant questions alongside support.
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We’re looking for a proactive, people-focused and organised HR & Administrative professional to join our team.
In this role, you’ll be responsible for supporting and managing day-to-day HR operations including employee administration, payroll coordination, statutory matters, staff training and employee engagement activities.
This is a great opportunity for someone looking to grow their HR career within an ICT company while gaining hands-on experience across a wide range of human resources and administrative functions. If you’re eager to learn and make a positive impact on our workplace, we’d love to hear from you!
Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records.
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Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records.
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