You will be handling lingerie (bras) and women's clothes for the customers.
You will ensure no customer is left waiting. You will be responsible for dealing with all customer enquiries in a timely manner, ensuring that every message receives a prompt and helpful response.
You will manage the returns process. You will handle customer returns and exchanges, ensuring they are processed quickly and efficiently so the customer isn't left waiting for their refund or new item.
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Customer Support
Sales Skills
Communication Skills
Problem Solving
Product Knowledge
Order Processing
CRM Software
Upselling Techniques
Active Listening
Time Management
E-commerce Platforms
Conflict Resolution
+10
Posted
14 days ago
Chat Available
You can chat with the employer only after applying for this job.
Plan, execute, and optimize digital marketing campaigns to increase brand awareness, customer engagement, and online sales.
Manage and grow the company's online stores on Shopee, Lazada, TikTok Shop, and other e-commerce platforms.
Monitor and improve Seller Centre performance, including seller ratings, seller points, product rankings, traffic, conversion rates, and campaign performance.
...
Plan, execute, and optimize digital marketing campaigns to increase brand awareness, customer engagement, and online sales.
Manage and grow the company's online stores on Shopee, Lazada, TikTok Shop, and other e-commerce platforms.
Monitor and improve Seller Centre performance, including seller ratings, seller points, product rankings, traffic, conversion rates, and campaign performance.
...