This is a sales-driven role centered on conversion, closing, and maximizing Customer Lifetime Value (CLV).
At CTG, our Customer Service team does more than just answer inquiries; we focus on driving sales, building trust, and generating long-term customer value. By leveraging the latest AI trends, we play a pivotal role in implementing automation systems such as ManyChat to scale efficiency and service excellence.
This is a sales-driven role centered on conversion, closing, and maximizing Customer Lifetime Value (CLV).
At CTG, our Customer Service team does more than just answer inquiries; we focus on driving sales, building trust, and generating long-term customer value. By leveraging the latest AI trends, we play a pivotal role in implementing automation systems such as ManyChat to scale efficiency and service excellence.
Able to identify leads or potential customers to achieve sales targets and revenue goals.Willingness and ability to constantly achieve target.Maintain a strong understanding of the product to provide complete information to the customers.Follow up with potential and existing customers to nurture leads and maintain a proactive sales approach.