Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction.
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Play a pivotal role in shaping corporate strategy and supporting economic development initiatives through effective financial management and governance.
Enjoy exciting working opportunities and generous training support while collaborating with knowledgeable professionals dedicated to communal success.
Benefit from supportive leadership that values inter-personal skills, encourages growth leadership, and promotes an inclusive workplace culture focused on continuous improvement.
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