Multi-Store Operations & Leadership: Oversee the daily operations of assigned retail stores. Manage employee scheduling, drive recruitment efforts, and lead teams to ensure high performance and excellent customer service.
Inventory & Visual Merchandising: Maintain optimal stock levels by managing inventory controls, including strategic repeat ordering and inter-branch merchandise transfers. Uphold strict in-store visual merchandising standards to maximize product appeal.
Retail Expansion & Projects: Play an active role in business development by overseeing new store setups, supervising renovation progress, executing promotional events, and conducting site visits for potential new locations.
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Interpersonal skills
Problem-solving skills
Communication skills
Leadership skills
Retail operations
Store management
Visual merchandising
Inventory control
Performance analytics
Transport
Preparation and monitoring relating to planning, approval, data collection and data updating/reporting comprising design, work schedule, labor schedule, material schedule, machinery schedule, cost and other schedule.
Preparation and monitoring relating to work implementation and data collection comprising piling schedule, building work schedule, infrastructural work schedule, facilities, Labor schedule, material schedule, machinery schedule and other schedule.
Preparation and monitoring relating to planning, approval, data collection and data updating/reporting comprising design, work schedule, labor schedule, material schedule, machinery schedule, cost and other schedule.
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Oversee the day-to-day operations of multiple data centres within the cluster, ensuring all systems and infrastructure function optimally, and achieve 100% uptime and compliance with customers' SLAs.
Implement and maintain operational policies, procedures, and best practices to ensure data centre efficiency and reliability.
Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
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Oversee the day-to-day operations of multiple data centres within the cluster, ensuring all systems and infrastructure function optimally, and achieve 100% uptime and compliance with customers' SLAs.
Implement and maintain operational policies, procedures, and best practices to ensure data centre efficiency and reliability.
Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
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Oversee and manage outsourced services and contracts within Property Operations in Malaysia, primarily in Johor.
Provide leadership, commercial guidance and expert advice to support the Data Centre Operations teams in commercial and contract matters.
Collaborate and build strong relationships with internal and external stakeholders to ensure smooth contract administration and contribute to the operational excellence of our data centres.
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Lead and coordinate resource development for data center projects, covering land, power, utilities, connectivity, and permitting
Support early-stage project planning by ensuring resource readiness aligns with development timelines, investment decisions, and business objectives
Maintain a strong understanding of current and pipeline projects, key development milestones, and long-term expansion plans, proactively identifying risks and dependencies
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Oversee the day-to-day operations of multiple data centres within the cluster, ensuring all systems and infrastructure function optimally, and achieve 100% uptime and compliance with customers' SLAs.
Implement and maintain operational policies, procedures, and best practices to ensure data centre efficiency and reliability.
Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
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Lead and coordinate resource development for data center projects, covering land, power, utilities, connectivity, and permitting
Support early-stage project planning by ensuring resource readiness aligns with development timelines, investment decisions, and business objectives
Maintain a strong understanding of current and pipeline projects, key development milestones, and long-term expansion plans, proactively identifying risks and dependencies
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Responsible for managing operations of the club, including the supervision of staff, meeting financial targets, the oversight of member services, and the maintenance of facilities and golf course
Responsible for organizing and managing events, including golf tournaments, social gatherings, and corporate functions
Develop and implement operational policies and procedures to improve efficiency and service quality
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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