Coordinate and manage daily delivery schedules, ensuring all deliveries are arranged and completed on time.
Work closely with the Purchasing & Logistics Coordinator to plan and coordinate daily deliveries, delivery schedules, routes, and manpower requirements.
Communicate closely with the Logistics Coordinator regarding delivery priorities, changes, delays, urgent orders, and any delivery issues.
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Develop and implement strategic operational plans for the warehouse, aligning with the company's overall business objectives and growth targets.
Oversee all day-to-day warehouse activities, including receiving, put-away, picking, packing, shipping, and inventory management, ensuring efficiency and accuracy.
Lead, mentor, and manage a team of warehouse staff, fostering a culture of high performance, safety, and continuous improvement.
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Coordinate and manage daily delivery schedules, ensuring all deliveries are arranged and completed on time.
Work closely with the Purchasing & Logistics Coordinator to plan and coordinate daily deliveries, delivery schedules, routes, and manpower requirements.
Communicate closely with the Logistics Coordinator regarding delivery priorities, changes, delays, urgent orders, and any delivery issues.
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Oversee the daily operations of the department/store.
Supervise and lead department employees.
In charge of handling various operational aspects such as managing inventories, recruiting staff, enforcing safety policies, ordering products, and analyzing sales performance.
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Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Process and manage customer orders and shipment bookings accurately, ensuring all details are captured for efficient logistics coordination.
Prepare and review essential import/export documentation, including bills of lading, customs declarations, and commercial invoices, ensuring compliance with regulations.
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Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Process and manage customer orders and shipment bookings accurately, ensuring all details are captured for efficient logistics coordination.
Prepare and review essential import/export documentation, including bills of lading, customs declarations, and commercial invoices, ensuring compliance with regulations.
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This position is accountable for overseeing and managing the assigned Line of Business (LOB) and related operations within the assigned country.
Has full management responsibility for planning, organizing, staffing, directing and controlling operations, including budget management, recruitment, training, performance management, compliance and continuous improvement.
Responsible for driving operational excellence, customer satisfaction, governance, people leadership, financial performance and safe operations.
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Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
Ensure optimal performance, availability, and configuration for all managed security components.
Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT.
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Lead daily warehouse operations and ensure productivity, inventory accuracy, order accuracy, service levels, and SOP compliance.
Optimize warehouse space, manpower, resources, and workflows while maintaining operational readiness.
Lead and develop warehouse supervisors and operational teams, including performance management, workforce planning, training, succession planning, and employee engagement.
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Lead daily warehouse operations and ensure productivity, inventory accuracy, order accuracy, service levels, and SOP compliance.
Optimize warehouse space, manpower, resources, and workflows while maintaining operational readiness.
Lead and develop warehouse supervisors and operational teams, including performance management, workforce planning, training, succession planning, and employee engagement.
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Lead overall FP&A and customer invoicing process for the GE Aerospace Malaysia overhaul shop, providing strong support to the Finance Manager and Business Leaders in achieving financial and operational Key Performance Indicators (KPIs).
Lead the Annual budgeting process/Operation Planning process and the monthly/quarterly forecasting process. Continuously improve the forecasting model to minimize variances between actual and estimates.
Provide analytics to highlight business performance drivers and develop processes to mitigate risks while capitalizing on opportunities, collaborate with various stakeholders to manage cost and meet financial metrics
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Operational Oversight & Manpower Backup: Lead daily administration and SLA management to maintain processing accuracy. Actively provide direct capacity planning and operational backup during volume spikes and manpower shortages.
Process Automation & Continuous Transformation: Drive Straight-Through Processing (STP) implementation and continuous system transformation for mortgage disbursements, with a focus on LOADS auto-disbursements.
Compliance, Risk Management & Governance: Conduct SOP reviews, audit oversight, and compliance checks. Serve as the designated RCSA Checker and Operational Risk Representative (ORR).
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Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, Engineering, Operations Management, or a related discipline.
Minimum 3 years of relevant experience for Executive level, or 8 years for Assistant Manager level.
Proven experience in operations, logistics, fleet management, or supply chain management.
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Ensure internal control and compliance are not compromised.
Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors
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Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
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Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
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