Oversee day-to-day digital operations for website and mobile app platforms to ensure smooth execution, platform stability, and optimal customer experience.
Coordinate digital releases, enhancements, issue resolution, and operational support activities across platforms.
Coordinate with relevant stakeholders to ensure smooth execution of mobile engagement initiatives and app promotional activities.
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To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use.
Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports.
To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics.
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To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use.
Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports.
To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics.
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Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia
To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use
Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports
...
Passionate about our products & brand to provide excellence Customer Service at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment
Support in all merchandise related processes (e.g. deliveries & returns)
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Workflow Optimization: Analyze existing operational processes and implement best practices to improve productivity, reduce turnaround time, and lower costs.
Daily Oversight: Supervise day-to-day operational activities, ensuring all tasks align with company policies and meet Key Performance Indicators (KPIs).
Cross-Departmental Collaboration: Act as a key liaison between operations, logistics, customer service, and management to ensure seamless communication and execution.
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