Lead show system refurbishments, AVLC upgrades, asset replacements, and lifecycle maintenance projects, including scope development, feasibility studies, budgeting, scheduling, procurement, contract administration, and risk management.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
Store Performance: Support monitoring of sales, KPIs, and store operations while identifying gaps and assisting in improving efficiency and customer experience
You will cover the end to end cycle of billing to cash – AR daily work and month end close work, including collection, cash application, dispute case and issue billing. The role requires high coordination, time management and multi-tasking skills.
Keep the Kuala Lumpur office running smoothly — coordinating supplies, facilities, vendors, meeting arrangements, office records and general administrative support.