Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity)....
Manage the branch operational and financial performance of P&L by identifying newbusiness opportunities and implementing new sales strategies.
Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction.Managing the team, control costs, and drive overall business performance.
Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction....
Manage the branch operational and financial performance of P&L by identifying newbusiness opportunities and implementing new sales strategies.
Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction.Managing the team, control costs, and drive overall business performance.
Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction....
Manage the branch operational and financial performance of P&L by identifying newbusiness opportunities and implementing new sales strategies.
Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction.Managing the team, control costs, and drive overall business performance.
Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction....
Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity)....