Support and drive digital transformation and process improvement initiatives across the department to enhance operational efficiency, service quality, and customer experience.
Manage end-to-end procurement governance for AO, including sourcing strategy, ITQ and ITT processes, vendor due diligence, documentation standards and payment prerequisites.
We’re seeking someone to join our team as a Prime Brokerage Operations Associate to provide direct client coverage and support key post-execution processes, including equity swap allocation and equity and fixed income cash trade management, while driving client service excellence and operational efficiency.
Develop and Drive Strategic Growth Initiatives: Develop and execute comprehensive revenue growth strategies that align with YouBiz's overall business objectives. Identify and prioritize high-impact opportunities to accelerate our growth trajectory
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Design and run the operating cadence for APAC Sales rhythm of business, including revenue reviews, account reviews, and business reviews — determining what these forums measure and what decisions they are built to drive