Bookkeeping
Accounts Payable
Accounts Receivable
Data Entry
Reconciliation
Audit Support
Attention to Detail
Communication Skills
Time Management
Problem Solving
Teamwork
Process insurance claims accurately and within agreed turnaround times. Review and verify claim documents to determine eligibility and policy coverage.* Assess claims and calculate claim settlements based on company policies and procedures.* Ensure claims are processed in compliance with SOPs and service level agreements (SLAs).* Handle customer inquiries via phone and email, providing timely and professional support.* Liaise with internal teams and external stakeholders to resolve claim-related issues.* Maintain accurate records and ensure high-quality claim processing.* Support ad hoc operational tasks as assigned.* Collaborate with the team to achieve departmental KPIs and service standards.
Client Relationship Management
Sales Strategy
Negotiation Skills
Financial Acumen
Tax Law Knowledge
Accounting Principles
Lead Generation
Communication Skills
Problem Solving
Time Management
Business Development
CRM Software Proficiency