Administrative Support
Data Entry
Record Keeping
Communication Skills
Teamwork
Time Management
Problem Solving
Attention to Detail
Office Software
Task Management
About the Role:We are looking for a committed and reliable Operation Assistant to join a well-established logistics company based in Bukit Jelutong, Shah Alam. This is a 1-year contract position with the opportunity to be part of a dynamic warehouse operations team.
Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule technician appointments, deliveries, towing services and other service arrangements.
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Team Leadership & Supervision: Supervise, schedule, and support the two (2) HQ-based Receptionists to ensure high-quality front-desk operations and guest registration workflows.
Multi-Site Asset Management: Lead the company's asset tracking, inventory audits, and physical asset tagging arrangement. Actively coordinate and liaise with designated administration staff across DH, Eko Cheras, the logistics office, and outstation branches.
Mobility & Operations Quality Control: Travel regularly between office locations to audit administrative systems, monitor workspace cleanliness, and verify that standard office workflows are executed successfully.
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Market and position bookstore spaces as ideal event venues to potential clients and partners.
Plan, organize, and execute engaging in-store and off-site events including book launches, author signings, reading sessions, creative workshops, and community initiatives.
Coordinate end-to-end logistics for events, including budgeting, scheduling, venue setup, vendor and partner coordination, and staff arrangements.
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The Sales Administrator / Sales Support provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. The role includes preparing quotations, processing sales orders, coordinating with customers, suppliers, warehouse and logistics, maintaining accurate sales records, and supporting residential and commercial fit-out projects.