Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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• To supply utilities, carry out all types of R&M services in the facility, machines and equipment available at the Utility Plants / Hotel Properties in accordance Engineering Integrated Management System requirement
• Maintain a safe work environment for staff and reduce environmental pollution
• Any other works assigned by Engineering Management from time to time Job Requirement
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Customer Service:Greet customers warmly, assist in product selection, and provide information on durian varieties and promotions. Provide product testers and sampling in a friendly, engaging manner to attract customers, create interest, and drive sales.
Sales Support: Handle sales transactions accurately, operate the POS system, and ensure proper cash handling.
Product Handling: Assist in unpacking, arranging, and displaying durians and other products to maintain freshness and attractiveness.
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Achieve Sales Goals: Ensure the store meets or exceeds sales, KPIs, and profitability targets.
Customer Experience: Maintain high standards of customer service in line with PUMA's values.
Team Management: Participate in recruiting, avoid shortage of staff, Train, develop, and manage high-performing team and employees.Hold team members accountable through productivity conversations, coaching, recognition, and performance actions. Support store manager in preparartion for performance appraisal and provide a timely and proper feedback to the tema members through a daily observation of their performance.
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Candidates should possess strong Supervisory Skills, including team leadership, scheduling, and performance oversight.
Candidates should possess solid Physical Security skills, including knowledge of access control, surveillance, incident response, and emergency procedures.
Candidates should possess effective Communication skills, both verbal and written, to coordinate with guests, team members, and external stakeholders.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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To assist the Hotel General Manager and SGI Group Director of MARCOM/Assistant Manager of Marketing Communications to initiate and implement MARCOM strategies for the hotel
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The Director of Food & Beverage is responsible for overseeing and managing all food and beverage operations to ensure exceptional guest experiences, operational excellence, profitability, and compliance with company standards. This role provides strategic leadership for restaurant, banquet, catering, bar, and related F&B operations while driving revenue growth, cost control, customer experience and team development.
Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.
Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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