Greet customers warmly and ascertain their needs or wants, providing exceptional customer service to enhance their shopping experience.
Utilize sales techniques and strategies to present and promote products effectively, highlighting features and benefits to drive sales and achieve sales targets.
Maintain comprehensive product knowledge across all departments, staying updated on new arrivals, promotions, and product specifications to accurately inform customers and address inquiries.
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Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.
Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.
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Identify, pursue and develop new business opportunities within the chemical sector to drive revenue growth and market expansion
Build and maintain strong relationships with existing and prospective clients, ensuring exceptional service delivery and customer satisfaction
Proven track record of success in new business development within the chemical or related manufacturing industry, ideally with 3+ years of sales experience at
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Join a highly successful heritage brand in a high-growth role that offers exceptional perks, including a 13-months salary structure, 15% employer EPF contribution, and high field autonomy.
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The Sales Advisor is responsible for delivering a high standard of customer service while maximizing sales through effective product handling and attractive merchandise displays. The role involves being a proactive multi-tasker who ensures customer satisfaction and implements strategies to boost sales. The Sales Advisor is expected to uphold company values and maintain a safe environment, while also being ready to perform tasks as assigned by supervisors.
Provide high standards of customer service as per M&S Way focusing on customer-centric approaches.
Ensure customers feel comfortable, welcome, and are courteously served.
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