Restaurant Management
Customer Service
Team Leadership
Inventory Management
Food Safety and Hygiene
Staff Training and Development
Financial Acumen
Operations Management
Problem-Solving
Communication Skills
Communication Skills
Own Financial Reporting & Oversight — Review the monthly accounts prepared by the shared services team, sort out any errors or mismatches, and make sure reporting is accurate and submitted on time, following proper accounting standards and company policy.
Drive Budgeting & Performance Analysis — Coordinate the yearly budget and regular forecasts, track how the company is performing financially, and explain any differences between what was planned and what actually happened, to help guide management decisions.
Manage Cash Flow & Treasury Planning — Keep track of the company's cash position, plan ahead for loan drawdowns or repayments, and manage ongoing loan conditions directly with the banks.
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Assist in managing the overall operations of the food court to ensure efficient and smooth daily activities.This includes the running and operations of 2 drinks stalls.
Monitor tenant compliance with operational standards, lease obligations, and house rules.
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Assist in managing the overall operations of the food court to ensure efficient and smooth daily activities.This includes the running and operations of 2 drinks stalls.
Monitor tenant compliance with operational standards, lease obligations, and house rules.
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Strategic Producer & Market Intelligence: Lead the end-to-end sales cycle for High-Net-Worth (HNW) and complex strategic deals. Utilize these “front-line” insights to provide Management with timely feedback and solution proposals regarding pricing effectiveness and sales promotions.
Sales Operations & Journey Excellence: Champion the “Fastest in Market” initiative by optimizing First Contact Discovery (FCD) benchmarks; own the end-to-end Customer Handling Discovery (CHD) process to ensure a seamless transition and high-quality NPS (Net Promoter Score) for customers and internal stakeholders.
Capability Architect (Playbooks & Coaching): Design and deliver scalable training, Sales Playbooks, and real-deal coaching clinics to standardize technical product knowledge and elite objection handling across the team.
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Assist in managing the overall operations of the food court to ensure efficient and smooth daily activities.This includes the running and operations of 2 drinks stalls.
Monitor tenant compliance with operational standards, lease obligations, and house rules.
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Manage and grow the restaurant's social media platforms, including Facebook, Instagram, TikTok, and Google Business Profile.
Create engaging content such as photos, videos, reels, and promotional materials. Plan and execute digital marketing campaigns to increase brand awareness and customer engagement.
Monitor online reviews and customer feedback, ensuring timely and professional responses. Marketing Campaigns & Brand Development Develop and implement marketing strategies to promote menu offerings, seasonal promotions, and special events.
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