Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
Liaises with the Kitchen and Beverage Department on daily operations and quality control.
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· Membantu dan memantau operasi harian gerai bagi memastikan pematuhan terhadap standard syarikat dari segi Kualiti, Perkhidmatan dan Kebersihan (QSC).
· Menyediakan makanan mengikut resipi, prosedur dan standard kualiti yang ditetapkan oleh syarikat.
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Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication