Provide detailed information to customers regarding product features, pricing, and after-sales services, ensuring the accuracy of the information provided.
Respond to customer inquiries about products or services promptly and in a timely manner.
Stay updated with the latest information regarding products or services.
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Provide detailed information to customers regarding product features, pricing, and after-sales services, ensuring the accuracy of the information provided.
Respond to customer inquiries about products or services promptly and in a timely manner.
Stay updated with the latest information regarding products or services.
...
This is a sales-driven role centered on conversion, closing, and maximizing Customer Lifetime Value (CLV).
At CTG, our Customer Service team does more than just answer inquiries; we focus on driving sales, building trust, and generating long-term customer value. By leveraging the latest AI trends, we play a pivotal role in implementing automation systems such as ManyChat to scale efficiency and service excellence.
Thrive in a fast-paced, high-energy sales environment, working collaboratively with the team to achieve individual and company sales targets.
Leverage multiple social media platforms to generate leads, build brand awareness, and promote vehicle offerings.
Host live streaming sessions to showcase vehicles, engage with prospective customers, answer enquiries, and drive sales through interactive presentations.
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