Handle the Group consolidation, financial reporting and analysis in line with published deadlines based on IFRS and the disclosure requirements of the Rules Governing the Listing of Securities of the Hong Kong Exchange and Clearing Limited (HKEX)
Support Line Manager in the portfolio assessments, review of collections strategies, internal process enhancements and ad-hoc requests to improve the KPI performance of the 90+lagged delinquency, write-off, recoveries and net credit losses (NCL).
Lead the investigation and resolution of complex payment incidents, including failed or delayed transactions, callback failures, settlement discrepancies, reconciliation mismatches and merchant-integration issues.
Lead and mentor a high-performing analytics team—providing hands-on support where needed—in structuring and solving complex marketing problems, leveraging agentic AI tools and advanced analytics to deliver actionable insights and scalable data products that drive measurable business impact.
Campaign Execution & Management: Plan, launch, and optimize paid and organic multi-channel campaigns (Google Ads, Meta Ads, social media marketing) to hit strict ROI and lead-generation targets.