Scope Definition & Task Breakdown: Work within contracted project scope and further divide it into detailed tasks and milestones to ensure clear deliverables and realistic timelines.
Responsible for assisting the Head of Controlling - Asia Pacific, and the respective Regional Marketing Head in overseeing the direction, control and coordination of all Controlling related activities within Asia Pacific for the respective division and acting as the Financial Business Partner in all Division-specific topics.
Own and shape YouTrip's brand and content strategy, ensuring our brand narrative, messaging, tone of voice, and storytelling are consistent, compelling, and relevant to consumers
To lead a team of store management to deliver the business plan for their area, ensuring that people development, customer focus and financial results are all achieved, developing and driving the operating, visual and selling style of the brand and to support the wider business plan by sharing best practice and supporting companywide initiatives.
Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
Hire, onboard, train and coach new and existing sales executives, including product knowledge, sales processes, customer engagement and field development to support performance and readiness.