Oversee end-to-end logistics and distribution operations, including shipping, receiving, inventory control, and ERP documentation, ensuring accuracy and compliance with international trade and customs regulations.
Plan, coordinate, and monitor transportation and material flow to meet production schedules, delivery timelines, and customer requirements effectively.
Establish and maintain strong partnerships with freight forwarders, customs brokers, and suppliers; ensure accurate use of HS Codes, Incoterms, insurance coverage, and customs documentation in all import and export activities.
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Manage end-to-end recruitment, including job advertisements, candidate screening, interviews, employment offers, onboarding and orientation.
Maintain accurate employee records, contracts, attendance, leave, medical certificates, overtime and employee information in the HRMS (Info-Tech).
Coordinate monthly payroll inputs with the Finance Department and ensure all information is accurate and submitted within the payroll cut-off date.
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Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers• Actively cross sell on credit life insurance & credit card• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities• Ensure all relevant income documents is obtained from customer to adequately support the application• Practice best sales practice and deliver excellent customer service• Ensure all customers enquiry and complaints are handled promptly and efficiently• Unresolved complaints are to be escalated immediately to his/her superior• Ensure no misrepresentation of product feature, pricing, promotions and processes. Job Requirements:• Experienced in sales and customer service environment with strong customer care culture• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia• Preferably 1 year of banking experience.
Manage and develop relationships with key accounts (UR, Senheng, Harvey Norman, etc.), distributors, and authorized retailers to drive sales growth and achieve business objectives.
Plan and execute sales strategies, promotional activities, and product launches in collaboration with internal teams and business partners.
Conduct regular store visits to monitor sales performance, product availability, merchandising standards, and market opportunities.
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