Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers• Actively cross sell on credit life insurance & credit card• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities• Ensure all relevant income documents is obtained from customer to adequately support the application• Practice best sales practice and deliver excellent customer service• Ensure all customers enquiry and complaints are handled promptly and efficiently• Unresolved complaints are to be escalated immediately to his/her superior• Ensure no misrepresentation of product feature, pricing, promotions and processes. Job Requirements:• Experienced in sales and customer service environment with strong customer care culture• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia• Preferably 1 year of banking experience.
To oversee executive developing, implementing and monitoring Occupational Health and Safety Policy, Programs, and Procedures.
To assist the company in complying with current health and safety legislation and/or regulations with the objective of ensuring that all reasonable and proper measures are taken to protect the safety and health of learners, staff and visitors.
To increase health and safety awareness at all levels within the organization.
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Prepare full sets of accounts, handling & monitoring on account payable and account receivable & collections.
Responsible for daily accounting duties and ensuring accounting records and systems comply with the Company’s policies, accounting standard systems comply with Company’s policies, accounting standard procedures and related statutory and tax requirements.
Support and accurate timely completion of month-end closing procedures.
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Assist in managing and coordinating daily operation (work flow) activities of the department by ensuring sufficient staff are available in providing services and ensuring completeness of daily work, i.e maintain patient medical record including filing, sorting, processing, colour coding, movement tracking and ensure completeness of clinical documentation of Medical Records Management.
Supervising scanning team, motivating and evaluating the Medical Records staff while implementing Department policies and procedures.
Supervise, monitor and coordinate the effectiveness of clerical daily activities and work flow in providing ongoing services for patient care, e.g scanning of medical records and loose notes, etc
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Deliver Level 1 and Level 2 technical resolutions for enterprise applications (ERP, CRM, SCM) to sustain continuous system availability and functional reliability.
Investigate and resolve application incidents and change requests to expedite service restoration and implement authorized system modifications.
Conduct targeted system training sessions for end-users to accelerate platform adoption and mandate strict business process compliance.
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To conduct research on latest design trend in the market to create new USP for product differentiation.
To explore product composition to optimize product marketability and financial returns.
To identify and prepare information required for pre-planning stage and in preparing feasibility studies in liaison with Business Development, Sales & Marketing, Project Management and Contracts Department.
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Partner early with product, operations, and commercial teams on upcoming projects — surfacing accounting implications before launch and advising on operational processes so downstream reporting stays clean and auditable.
Determine and lead the accounting treatment for new Deliveries product offerings and business plans in accordance with IFRS, resolving ambiguous positions together with technical accounting teams.
Oversee the regional accounting framework for Deliveries products across SEA — driving application consistency across business departments and countries, and correcting deviations in partnership with local controllers and FP&As.
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Assist in developing and executing sales strategies to achieve monthly/quarterly targets
Support marketing campaigns (online & offline), including social media, content creation, promotions, and events. Create and schedule content for Facebook, Instagram, TikTok, and WhatsApp
Manage and follow up on leads, enquiries, and existing customers to convert and retain business
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Assist the Marketing Manager to formulate marketing & sales strategies to meet revenue, sales and profit targets set for the Financial Year as per Budget Plan.
Assist the Marketing Manager to develop and monitor the rollout of marketing program and ensure the timely execution of marketing plans for new launches, not new launch and completed products.
Monitor the utilization of A&P expenses and advertising effectiveness to ensure it is as per budgeted.
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Assist the Team Lead (Analytics) to ensure Analytics and Digital Transformation solutions are delivered in a timely and reliable manner, leveraging modern cloud-based SaaS data platforms such as Snowflake and enterprise-grade data integration tools.
Execute tasks to analyse business requirements, conduct research, and implement enterprise data warehouse solutions using Snowflake as the core SaaS data platform.
Design, test, and develop scalable data warehouse data structures and ELT/ETL pipelines to ingest data from various source systems into Snowflake and downstream semantic / analytics models.
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Drive the full recruitment cycle across DKSH Malaysia through active sourcing and competency-based selection, ensuring every hire aligns with role requirements and the DKSH behavior model.
Partner closely with hiring managers and Human Resources Business Partners (HRBPs) to translate business talent needs into targeted, effective recruitment strategies.
Design and execute workforce planning strategies that proactively address current hiring needs and anticipate future talent requirements.
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Proven experience in communications, PR, marketing, content, or event management, ideally covering more than one of these areas
Strong relationship-management skills, with the confidence to liaise with senior speakers, media, and partners
Excellent writing and editing skills in English, with sharp attention to accuracy and brand consistencyHands-on proficiency in design tools (Canva, Adobe Creative Suite) and social/EDM platforms, with the ability to direct creative output
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Primary responsibility is to achieve sales target/standard of performance for Personal Loan product through a responsible and consultative selling process.
Adhere to sales process and seeks opportunities to deliver distinctive customer service on each customer interaction.
Setting right daily/sales rituals to maintain high level of sale discipline, pipeline management and activity management to ensure performance meets expectations.
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Manage and develop relationships with key accounts (UR, Senheng, Harvey Norman, etc.), distributors, and authorized retailers to drive sales growth and achieve business objectives.
Plan and execute sales strategies, promotional activities, and product launches in collaboration with internal teams and business partners.
Conduct regular store visits to monitor sales performance, product availability, merchandising standards, and market opportunities.
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