Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
...
Assist in the planning, execution, and optimization of day-to-day logistics operations, including transportation, warehousing, inventory, and order fulfillment for a 500-employee company.
Support the development and implementation of logistics strategies to improve efficiency, reduce costs, and enhance customer satisfaction, aligning with the company's restaurant and bar group operations.
Coordinate with internal departments (e.g., procurement, sales, operations) and external partners (e.g., suppliers, carriers) to ensure seamless movement of goods and timely delivery.
...
Manage and maintain the full set of accounts including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations.
Oversee the Accounts Receivable (AR) function, including invoice issuance, collection follow-ups, and monitoring outstanding payments to ensure healthy cash flow.
Review supplier invoices, process payments, and manage Accounts Payable (AP) activities accurately and efficiently.
...
Handle and maintain the full set of accounts including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations to ensure accurate and up-to-date financial records.
Oversee end-to-end logistics and distribution operations, including shipping, receiving, inventory control, and ERP documentation, ensuring accuracy and compliance with international trade and customs regulations.
Plan, coordinate, and monitor transportation and material flow to meet production schedules, delivery timelines, and customer requirements effectively.
Establish and maintain strong partnerships with freight forwarders, customs brokers, and suppliers; ensure accurate use of HS Codes, Incoterms, insurance coverage, and customs documentation in all import and export activities.
...
Manage end-to-end recruitment, including job advertisements, candidate screening, interviews, employment offers, onboarding and orientation.
Maintain accurate employee records, contracts, attendance, leave, medical certificates, overtime and employee information in the HRMS (Info-Tech).
Coordinate monthly payroll inputs with the Finance Department and ensure all information is accurate and submitted within the payroll cut-off date.
...
Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers• Actively cross sell on credit life insurance & credit card• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities• Ensure all relevant income documents is obtained from customer to adequately support the application• Practice best sales practice and deliver excellent customer service• Ensure all customers enquiry and complaints are handled promptly and efficiently• Unresolved complaints are to be escalated immediately to his/her superior• Ensure no misrepresentation of product feature, pricing, promotions and processes. Job Requirements:• Experienced in sales and customer service environment with strong customer care culture• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia• Preferably 1 year of banking experience.