Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Supervise well intervention and well integrity operations at the worksite in accordance with approved programs and industry standards (e.g., PPGUA, U-Image, WIMS, WIAG), ensuring compliance with safety, environmental, and operational requirements while achieving project objectives with optimal cost efficiency.
Ensure proper implementation of Permit to Work (PTW) system, including application, validation, and close-out, by verifying that all hazards are identified, risks are mitigated, and control measures are in place prior to execution of work.
Make timely and effective technical decisions during well intervention and integrity operations (e.g., well control or platform emergencies) by assessing on-site conditions, conducting risk evaluations, and implementing corrective actions to ensure well integrity and minimize operational downtime.
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Install, inspect, service, test, and maintain various fire protection and fire safety systems, including fire alarm systems, sprinkler systems, hydrant systems, and fire extinguishers.
Identify system faults, troubleshoot technical issues, and perform necessary repairs and corrective maintenance on fire protection equipment.
Ensure all fire protection systems are maintained and operated in compliance with applicable safety regulations, industry standards, and local authority requirements (e.g., BOMBA regulations).
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Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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Plan and coordinate inbound (transfer from other sortation facilities and outbound of parcels, arrival & departure time of linehaul vehicles, utilizing truck capacity, route planning for drivers to meet improve ADT (Average Delivery Time) KPI
Manage, brief and train ground team to make sure operation execution follow SOP
Execute linehaul plans according to the set schedules and maximize capacity to ensure all deliveries are fast and on time according to the set service-level agreement (SLA)
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Understand and achieve monthly sales targets and support sales operation effectively.
Handle daily process of opening and closing stores.
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information.
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