Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations
Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
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Support the Marketing Manager in executing well-rounded marketing strategies that align with business objectives.
Collaborate with in-house teams (Creative, Social Media, Performance Marketing, CRM) to contribute to the development of campaigns, ensuring consistency and effectiveness.
Conduct market research to identify trends, opportunities, and challenges, supporting the development of data-driven marketing initiatives.
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Support the Marketing Manager in executing well-rounded marketing strategies that align with business objectives.
Collaborate with in-house teams (Creative, Social Media, Performance Marketing, CRM) to contribute to the development of campaigns, ensuring consistency and effectiveness.
Conduct market research to identify trends, opportunities, and challenges, supporting the development of data-driven marketing initiatives.
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Strategy Development: Oversee and implement full social media strategies aligned with marketing objectives and overall business goals.
Hands-on Content Creation & Editing: Actively participate in content creation, including video shooting, photography, and editing, to ensure that content is dynamic, engaging, and on-trend. Be ready to step in for content editing across platforms as needed, ensuring timely and high-quality output.
Content Coordination & Execution: Oversee content production across all platforms (Facebook, Instagram, TikTok, LinkedIn, YouTube), working closely with creative teams for visuals and content creators for platform-specific content.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
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Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
...
Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
...
Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
...
Strategy Development: Oversee and implement full social media strategies aligned with marketing objectives and overall business goals.
Hands-on Content Creation & Editing: Actively participate in content creation, including video shooting, photography, and editing, to ensure that content is dynamic, engaging, and on-trend. Be ready to step in for content editing across platforms as needed, ensuring timely and high-quality output.
Content Coordination & Execution: Oversee content production across all platforms (Facebook, Instagram, TikTok, LinkedIn, YouTube), working closely with creative teams for visuals and content creators for platform-specific content.
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Propose and plan monthly social media content calendars across Car Insurance, Hire Purchase Loan and Dealer Financing — covering content themes, posting schedule and key messages per product
Review and provide recommendations on Carsome Capital's current social media presence — identifying gaps, opportunities and improvements to better reflect the Carsome Capital’s brand
Work closely with the Group Marketing team to brief, coordinate and follow up on content production and campaign deliverables.
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Strategy Development: Oversee and implement full social media strategies aligned with marketing objectives and overall business goals.
Hands-on Content Creation & Editing: Actively participate in content creation, including video shooting, photography, and editing, to ensure that content is dynamic, engaging, and on-trend. Be ready to step in for content editing across platforms as needed, ensuring timely and high-quality output.
Content Coordination & Execution: Oversee content production across all platforms (Facebook, Instagram, TikTok, LinkedIn, YouTube), working closely with creative teams for visuals and content creators for platform-specific content.
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