Develop and execute comprehensive digital marketing strategies across various channels including social media, email, PPC, and SEO/SEM to drive brand awareness, lead generation, and customer acquisition.
Manage and grow the company's social media presence on platforms such as Facebook, Instagram, LinkedIn, and others, creating engaging content, running targeted ad campaigns, and fostering community interaction.
Create compelling and relevant content for digital platforms, including website copy, blog posts, social media updates, email newsletters, and ad creatives, ensuring brand consistency and alignment with marketing objectives.
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Loyalty & Digital Analyst (Marketing)Oil & Gas Industry1 Year Contract (renewable)Mon – Fri (9am – 6pm) – HybridKuala Lumpur (beside NU Sentral)Base Salary: MYR 5,000 - MYR 5,500Role PurposeThe Loyalty & Digital Analyst supports the growth and performance of Client’s loyalty, CRM and App ecosystem by turning data into actionable insights.The role is responsible for tracking loyalty performance, CRM effectiveness, App engagement, digital voucher performance, campaign results, issue trends and tech delivery progress. The analyst will support the team in identifying growth opportunities, diagnosing operational or technical issues, improving campaign effectiveness and enabling better business decisions for Client App and loyalty roadmap prioritization.This role works closely with the Loyalty & Digital Manager and Loyalty & Digital Implementer, Loyalty partner, IT, digital product teams, CRM agencies, vendors and internal stakeholders.Key Accountabilities1. 1. Performance & Insightso Monitor and analyze loyalty, CRM and App performance.o Track key metrics including TAC, acquisition and retention.o Provide insights and recommendations to drive business growth.o Build and maintain regular performance dashboards and reports.2. Campaign & CRM Analyticso Support customer segmentation and campaign targeting.o Measure campaign effectiveness and identify optimization opportunities.o Conduct post-campaign analysis and share key learnings.o Support test-and-learn initiatives and A/B testing3. Shell App & Digital Product Supporto Monitor app adoption, engagement and customer journeys.o Identify customer pain points and improvement opportunities.o Provide data and insights to support Shell App roadmap decisions.o Support business case development for new features and enhancements.4. Issue Management & Escalation Supporto Assess customer and business impact of issues.o Support customer operations in escalation and provide updates for stakeholders.5. Tech Delivery & UAT Supporto Support business requirements, UAT and launch readiness activities.o Track defects, enhancements and delivery progress.o Coordinate testing for loyalty, CRM, voucher and app features.o Monitor performance after launch and highlight issues or opportunities
Develop and execute comprehensive digital marketing strategies across various channels including social media, email, PPC, and SEO/SEM to drive brand awareness, lead generation, and customer acquisition.
Manage and grow the company's social media presence on platforms such as Facebook, Instagram, LinkedIn, and others, creating engaging content, running targeted ad campaigns, and fostering community interaction.
Create compelling and relevant content for digital platforms, including website copy, blog posts, social media updates, email newsletters, and ad creatives, ensuring brand consistency and alignment with marketing objectives.
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Develop and execute comprehensive digital marketing strategies across various channels including social media, email, PPC, and SEO/SEM to drive brand awareness, lead generation, and customer acquisition.
Manage and grow the company's social media presence on platforms such as Facebook, Instagram, LinkedIn, and others, creating engaging content, running targeted ad campaigns, and fostering community interaction.
Create compelling and relevant content for digital platforms, including website copy, blog posts, social media updates, email newsletters, and ad creatives, ensuring brand consistency and alignment with marketing objectives.
...
Develop and execute comprehensive digital marketing strategies across various channels including social media, email, PPC, and SEO/SEM to drive brand awareness, lead generation, and customer acquisition.
Manage and grow the company's social media presence on platforms such as Facebook, Instagram, LinkedIn, and others, creating engaging content, running targeted ad campaigns, and fostering community interaction.
Create compelling and relevant content for digital platforms, including website copy, blog posts, social media updates, email newsletters, and ad creatives, ensuring brand consistency and alignment with marketing objectives.
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As a QA Team Lead you will design and build systems that embed quality into the development lifecycle rather than treating it as a final step. This is a hands-on leadership role working closely with product, design, and engineering to define quality ownership across squads while contributing directly through automation, tooling, and observability. Over time you will help establish and grow a scalable quality engineering function that supports the organisation as it scales.
Advance your architecture skills by owning multi-service systems and delivering measurable improvements in latency, cost, scalability, or maintainability. Lead design reviews, produce architecture diagrams, and propose practical trade-offs that keep our industrial customers reliable.
Lead cross-functional delivery with product and QA, defining clear acceptance criteria and keeping releases predictable. Coordinate rollout plans, feature flags, release notes, and post-release checks that reduce surprises in production and keep factory operations stable.
Expand your technical footprint across backend and frontend stacks by applying Node.js, Python, or Java and both SQL and NoSQL databases to ship full features. Work with containerisation, Kubernetes-style orchestration, CI/CD pipelines, and cloud services to run services at scale.
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Expand your portfolio by owning both new business outreach and account growth, tracking progress with CRM metrics and defined targets.
Build measurable digital campaigns across social and email channels, refine ad spend with analytics, and turn creative tests into conversion wins.
Strengthen your technical and customer-facing skills by running product demos, conducting onboarding sessions, and resolving merchant questions alongside support.
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