Customer Service & Transactions – Provide professional face-to-face service to customers by processing financial transactions, including money transfers, money orders, bill payments, and other Ria products. Handle inquiries courteously and assist with service information, transaction follow-ups, and cancellations.
Compliance & Data Accuracy – Verify and enter customer details with accuracy, ensuring full compliance with company policies, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations. Remain vigilant against suspicious or fraudulent activities and report potential risks immediately.
Cash Handling & Reconciliation – Ensure accurate handling of all cash transactions by balancing the register daily, securing and bank in to designated bank account as required, and maintaining complete, organized transaction records in line with audit and compliance standards.
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Attend to enquiries regarding Keysight structure, organization and people, how to read/interpret customer facing documents, rental questions and financing options, HR/recruitment (web), press releases and event, ISO certification questions.
Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.
Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
Support sales opportunity management cycle for customers by fulfilling operational requests.
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Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.
Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
Support sales opportunity management cycle for customers by fulfilling operational requests.
...
Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.
Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
Support sales opportunity management cycle for customers by fulfilling operational requests.
...
Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
Bachelors or Master Degree or University Degree or equivalent.
Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
Customer Service & Transactions – Provide professional face-to-face service to customers by processing financial transactions, including money transfers, money orders, bill payments, and other Ria products. Handle inquiries courteously and assist with service information, transaction follow-ups, and cancellations.
Compliance & Data Accuracy – Verify and enter customer details with accuracy, ensuring full compliance with company policies, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations. Remain vigilant against suspicious or fraudulent activities and report potential risks immediately.
Cash Handling & Reconciliation – Ensure accurate handling of all cash transactions by balancing the register daily, securing and bank in to designated bank account as required, and maintaining complete, organized transaction records in line with audit and compliance standards.
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