Executive Support & Scheduling: Manage the Commercial Director’s calendar, appointments, and meetings with precision, ensuring smooth coordination and time management.
Guest Relations & Communication: Serve as the welcoming face of the Commercial Department, handling guest enquiries, feedback, and survey responses with professionalism and warmth.
VIP & Event Coordination: Organize VIP welcome cards, amenities, and thoughtful touches like gift vouchers to enhance guest experiences and support hotel promotions.
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Perform essential accounting functions: Execute tasks across Accounts Payable and General Accounting, to support financial operations as well as processing supplier invoices, ensuring accuracy and completeness of documentation.
Address questions and disputes: Research and respond to inquiries and partner with internal and external parties to resolve disputes promptly
Participate in financial reporting: Assist with the production of monthly accounts, month-end responsibilities, and internal controls over financial data
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