To attend and handle general inquiries, providing customer service to clients via phone calls, walk-ins, online funnels, and emails. Identify clients’ needs and preferences, and recommend suitable travel tour packages or services. Discuss client requirements and advise on appropriate travel tour options.
To provide accurate information on tour packages, assess customers’ requirements, and advise on travel tour arrangements. Resolve customers’ travel needs and handle unforeseen challenges professionally.
To build and maintain strong relationships with clients to achieve revenue and profit targets....