Utilizing concierge service with efficiency for targeted scope of requests with strong focus on operational excellence and delivery to meet high volume demands
This role is empowered to surpass expectations by: collaborating, anticipating, driving to resolution and serving with care, compassion and confidence.
This role takes ownership of targeted scope and must drive efficiency and productivity while meeting high volume demands.
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Develop, prepare, and monitor project schedules to ensure timely completion
Continuously monitor project timelines, making necessary adjustments to keep projects on track and ensure adherence to deadlines
Plan and execute project activities, including sourcing suppliers and procuring items, to ensure alignment with predefined objectives for time, cost, and quality
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Provide support to the team in day-to-day HR operational matters from foreign worker management, employee relations and disciplinary management, recruitment, training administration, audits, etc.
Conduct regular on-site hostel inspections and manage facility maintenance.
Manage after-hours ground emergencies involving foreign worker welfare, medical transport, or hostel issues, ensuring prompt resolution and reporting.
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Lead and guide a team of solution architects in delivering architectural solutions that meet project requirements and align with organizational standards.
Collaborate with cross-functional teams to ensure architecture projects are executed efficiently and in line with architectural guidelines.
Participate in the development and implementation of architectural strategies and standards.
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Implement, maintain and improve the local QMS for Malaysia and Singapore in alignment with corporate quality standards and local regulatory requirements.
Perform local impact & gap assessments following distribution of Corporate Quality Standards.
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Document Control: Manage, organize, and distribute project documents, including blueprints, RFIs (Requests for Information), submittals, and architectural drawings.
Quotations & Claims : Take off, prepare estimates and invoice clients
Financial Tracking: Process subcontractor invoices, prepare pay estimates, and track approved change orders.
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Manage and organize the Takaful Consultant’s daily schedule, including setting face-to-face client meetings, managing cancellations, and sending reminders.
Draft, format, and proofread formal letters, proposals, and email correspondence to corporate clients, government departments, and stakeholders.
Maintain an organized filing system for client documents, policy agreements, and agency materials.
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