We are looking for a passionate and motivated Admin & Operations Intern to join our team! This role is ideal for individuals who are eager to learn, thrive in a fast-paced environment, and have a keen interest in administrative and operational functions within an Artificial Intelligence company. The ideal candidate is proactive, detail-oriented, and a problem solver with strong communication and organizational skills. You will be assisting the Operations Manager in daily administrative tasks, ensuring smooth and efficient operations.
Job Responsibilities
•Provide administrative and operational support to the Operations Manager.
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You will be part of the R&D team to develop security management solution, which includes data gathering, programming, coding, documentation, system integration, testing etc. Main languages are Java, Spring Framework and Angular.
Lead one of the assigned special projects or initiatives to improve our Order to Delivery process to improve customer satisfaction level and Customer Care team service quality.
Assist in gathering customer feedback through several feedback channels and campaign. Monitor, analyse and drive the improvement plans in collaboration with other department stakeholders.
Support initiatives to increase digital tools adoption for customers (myGAS portal) and internal employees related to Feedback, Telephony system, and ERP platform new functionality.
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We are looking for a highly motivated and technically curious Problem Management Intern to join our IT Service Management (ITSM) team. In this role, you will gain hands-on exposure to the core of enterprise IT operations, specifically within the domain of Problem Management.
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