Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
Serve as the primary point of contact for clients, building and maintaining strong, long-lasting relationships to ensure customer satisfaction and retention.
Develop and execute the overall e-commerce strategy across all platforms, including the company website, Shopee, Lazada, TikTok Shop, Facebook, Instagram, TikTok, XHS, and other relevant channels.