Responsible for performing all relevant accounts receivable (AR) activities for customers
Secure cash payments after billing customers by adhering to collection procedures, assisting customers with invoicing questions and managing or handling any customer disputes.
Prepare the monthly AR Summary report (DSO, Top Overdue Accounts, IRIS T-CLT), arrange the monthly meeting with Sales & CFO.
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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Partner with business stakeholders to understand process objectives, define scope, success criteria, benefits, acceptance criteria and measurable KPIs.
Coordinate automation developers, project members and subject matter experts; plan milestones, sprints, resources, dependencies and delivery priorities.
Track project progress, risks, issues, effort and dependencies, providing timely status updates and fact-based recommendations to stakeholders and management.
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Provide legal support to the Commercial Finance, Sales and Marketing teams, including legal advice on commercial litigation, liability and other disputes.
Provide legal advice on the best course of action to ensure maximum recovery of outstanding debts and minimise unfavourable outcomes arising from non-payment by customers or dealers.
Conduct legal and compliance training or briefings for relevant employees to ensure they understand their obligations within their respective areas of responsibility.
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
...
Provide legal support to the Commercial Finance, Sales and Marketing teams, including legal advice on commercial litigation, liability and other disputes.
Provide legal advice on the best course of action to ensure maximum recovery of outstanding debts and minimise unfavourable outcomes arising from non-payment by customers or dealers.
Conduct legal and compliance training or briefings for relevant employees to ensure they understand their obligations within their respective areas of responsibility.
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To identify new sales opportunities, develop strategies & tactical plan to create competition edge. (eg Bundling offer and custom make proposal for breakthrough)
To gather market intelligence and support SWOT analysis & development (eg Competitor / useful recipe, Food Trend & etc)
To ice break & maintain good rapport with external stakeholders to ensure brand loyalty and business sustainability. (eg Exe Chef, Pastry Chef, F&B Manager, R&D Manager & etc)
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Customer Outreach & Negotiation: Perform outbound calls and attend to inbound collection inquiries promptly. Negotiate settlement plans professionally while building positive rapport with clients.
Legal & Strategy Liaison: Collaborate with legal counsel on complex cases and implement strategic action plans to maximize recoveries and minimize collection losses.
Account Management: Track ongoing loans to minimize defaults and bad debts, ensuring all collection actions strictly align with corporate guidelines and policies.
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ATG Nexus Sdn. Bhd., a proud subsidiary of Ancom Nylex Berhad, is looking for an experienced Sales Manager to drive business growth and expand our customer base.
This role offers an excellent opportunity to develop and execute sales strategies, build strong client relationships, lead the sales team, and identify new business opportunities.
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Demonstrated success in delivering competitive advantage to the business through development and implementation of sourcing strategies for the spend category in charge over a sustained period.
Demonstrated ability to successfully lead projects.
Demonstrated successful use of risk management, analyses, responsible sourcing and supplier relation management.
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