Manages Asia AR operations, including receipting, reconciliations, and cash application resolution, while ensuring compliance, supporting audits, enhancing cash flow management, and driving operational efficiency.
Assist in handling a portfolio of clients, including liaising with auditors.
Handling full spectrum of corporate secretarial duties including company incorporations, striking-off of companies, preparation of directors’/ shareholders’ resolutions for on-going corporate secretarial matters for clients, opening bank accounts and change of signatories, etc.
Ensuring compliance with relevant statutory and regulatory requirements by both the company and clients.
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Lead the strategy, planning, and execution of nationwide enterprise engagement initiatives including events, sponsorships, workshops, executive roundtables, partner collaborations, solution showcases, roadshows, and customer programs across SME, Public Sector, and Large Enterprise portfolios.
Develop integrated event and engagement strategies aligned with business priorities, sales objectives, and brand positioning.
Work closely with internal stakeholders including sales, product, partnerships, brand, communications, and leadership teams to deliver commercially impactful and strategically aligned engagement outcomes.
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To accurately enter the patient’s information as provided on the request form into the Laboratory Information System (LIS) which includes the patient’s demographic information, doctor’s code, billing code and other relevant information pertaining to the request made.
To ensure that the correct test(s) is being ordered for the patient based on the request form.
To notify the Supervisor or Head of Department immediately for any discrepancies encountered during the entry of doctor’s, billing or test code.
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Lead and develop a multi‑country regional payroll organization, providing strategic direction, performance management, and capability building for a geographically dispersed team of payroll
Oversee regional payroll activities to ensure accurate, timely, and compliant payroll processing across countries, in alignment with local legislation, statutory requirements, company policies, and global
Oversee payroll systems to ensure ongoing adherence to, and operational alignment with, payroll policies, procedures, and internal controls covering pay, benefits, taxes, deductions, incentives,
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Lead deployment, configuration, and optimization of Microsoft Defender XDR, ensuring strong endpoint protection, threat detection, device hardening, and integration across the Microsoft security ecosystem.
Administer and maintain Microsoft Defender for Cloud, including security recommendations, posture management, and hybrid/cloud workload protection.
Manage and maintain ThreatLocker or other application‑control platforms, including allowlisting, policy enforcement, ringfencing, and operational troubleshooting.
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Manage contract and catalog administration activities, including system monitoring, issue resolution, reporting, and data quality checks across SAP and Coupa platforms.
Provide first-line functional support for Coupa, including troubleshooting, user support, reporting, system testing, and coordination with IT on enhancements and change requests.
Maintain vendor master data, including vendor creation, updates, bank account verification, data quality monitoring, and interface management between systems.
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Manages Asia AR operations, including receipting, reconciliations, and cash application resolution, while ensuring compliance, supporting audits, enhancing cash flow management, and driving operational efficiency.
You will take end-to-end ownership of CRM lifecycle campaigns, including defining target audiences, content strategy, and user journeys, which includes testing and executing campaign launches across multiple channels like email, SMS, Push, and In-App communications.
You will champion a personalized and one-to-one communication approach, always keeping the customer-centric mindset in focus by understanding user segmentation/behaviour and identify user insights to be used in lifecycle communication strategies.
You will collaborate with the Data Science team to ensure the successful launch and maintenance of live campaigns and conduct in-depth analysis of campaign results.
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Manage and maintain IT infrastructure across five continental organizations, including servers, networks, workstations, and telecommunications systems, ensuring consistency and compliance across all regional locations
Lead, mentor, and support a small IT team while coordinating technical resources and support across Australia, Korea, Japan, Taiwan, and Singapore
Oversee technical support operations and help desk functions across all regional markets to ensure timely resolution of user issues, accounting for multiple time zones
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Manage and oversee day-to-day financial and procurement operations, ensuring timely and accurate accounting processes, effective vendor management, and smooth execution of transactions that reflect the Group’s values.
This includes supporting senior finance staff with daily transactions, reconciliations, reporting, and record-keeping, such as processing employee claims, reimbursements, and third-party payments. Oversee procurement activities by sourcing and negotiating with vendors, coordinating hotel and vendor bookings, and ensuring efficient procurement for company programmes and events.
Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Develop a culture in line with International Operations Vision to make every customer touch point brilliant
Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans
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You will take end-to-end ownership of CRM lifecycle campaigns, including defining target audiences, content strategy, and user journeys, which includes testing and executing campaign launches across multiple channels like email, SMS, Push, and In-App communications.
You will champion a personalized and one-to-one communication approach, always keeping the customer-centric mindset in focus by understanding user segmentation/behaviour and identify user insights to be used in lifecycle communication strategies.
You will collaborate with the Data Science team to ensure the successful launch and maintenance of live campaigns and conduct in-depth analysis of campaign results.
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Ensure timely and accurate processing of AP Helpdesk inquiries within the agreed upon service level agreement.
Record inquiries and assign internally created tickets to the appropriate team member.
Research inquiries. Communicate with vendors, internal customers or AP team members as required to ensure accurate resolution and closure of tickets.
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