Product Development
Skincare Formulation
Mandarin Chinese
Market Research
Project Management
Cosmetic Science
Quality Control
Quality Control
Quality Control
Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.
Establish category plans covering assortment, pricing, promotions, seasonal products, product lifecycle, and category growth opportunities for Central Mart.
Review and optimise product assortment to ensure the right balance of variety, quality, availability, customer demand, and profitability across Central Mart.
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Leading the entire life cycle of product, from defining the scope, building the technology, creating great customer experience to acquiring customer;
Creating product roadmap to visualise the overview of technology and products, ensuring the maximum effectiveness of the project roll-outs;
Identify and evaluate opportunities and risks for delivering the company’s product as an app-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success;
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Leading the entire life cycle of product, from defining the scope, building the technology, creating great customer experience to acquiring customer;
Creating product roadmap to visualise the overview of technology and products, ensuring the maximum effectiveness of the project roll-outs;
Identify and evaluate opportunities and risks for delivering the company’s product as an app-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success;
...
Conduct regular Quality, Service & Cleanliness (QSC) evaluations at outlets to ensure food production and operational processes comply with company standards and SOPs.
Prepare and submit QSC and quality evaluation reports accurately and within the required timeline.
Identify and report non-compliance, quality issues, and areas for improvement to Management.
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Product TrainingLead and oversee product knowledge training for internal employees, beauty consultants, therapists, distributors and customers.Ensure the training team has a strong understanding of skincare, beauty and aesthetic products.Develop and deliver product training materials, presentations and demonstrations.Ensure product information and training content are accurate and up to date.
Beauty Treatment TrainingLead and oversee training on beauty treatment techniques, procedures and best practices.Conduct practical demonstrations and hands-on training where required.Ensure beauty consultants and therapists understand the correct treatment techniques and product applications.Maintain consistent training and treatment standards across the team.
Training Programme DevelopmentPlan, develop and manage beauty education and training programmes based on business and training needs.Develop and maintain training materials, guidelines and educational content.Establish suitable training structures and standards for different levels of employees and trainees.Evaluate training effectiveness through feedback, assessments and performance, and recommend improvements.
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Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.
Establish category plans covering assortment, pricing, promotions, seasonal products, product lifecycle, and category growth opportunities for Central Mart.
Review and optimise product assortment to ensure the right balance of variety, quality, availability, customer demand, and profitability across Central Mart.
...
Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.
Establish category plans covering assortment, pricing, promotions, seasonal products, product lifecycle, and category growth opportunities for Central Mart.
Review and optimise product assortment to ensure the right balance of variety, quality, availability, customer demand, and profitability across Central Mart.
...
Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.
Establish category plans covering assortment, pricing, promotions, seasonal products, product lifecycle, and category growth opportunities for Central Mart.
Review and optimise product assortment to ensure the right balance of variety, quality, availability, customer demand, and profitability across Central Mart.
...
Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.
Establish category plans covering assortment, pricing, promotions, seasonal products, product lifecycle, and category growth opportunities for Central Mart.
Review and optimise product assortment to ensure the right balance of variety, quality, availability, customer demand, and profitability across Central Mart.
...
Medical Education Strategy & Program ManagementDevelop and implement medical education and training programmes based on business and market needs.Lead the planning, development and execution of product training, clinical education programmes, workshops, seminars and professional education events.Develop and maintain training materials, clinical protocols, SOPs and assessments.Establish training frameworks, competency assessments and performance standards.Evaluate training effectiveness through assessments, feedback and performance, and recommend improvements.
Clinical & Product EducationOversee theoretical and practical training on medical aesthetic products, treatment protocols, applications and clinical best practices.Ensure training content is accurate, evidence-based and up to date.Provide medical and clinical support to Sales and Marketing for product launches, presentations, workshops and education events.Review scientific literature, clinical evidence and industry developments to ensure relevant product and clinical knowledge.Support the development of scientific and educational content for launches, conferences, seminars and workshops.
Team Leadership & Trainer DevelopmentLead, manage and mentor Medical Trainers and other training personnel.Coach trainers to improve their presentation, clinical, product knowledge and facilitation skills.Monitor trainer performance and support their professional development.Coordinate training schedules, resources and manpower.Maintain high training standards across the team.
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Sales
Construction Industry Knowledge
Business Development
Plastic Raw Materials
Technical Sales
Client Relationship Management
Negotiation
Market Analysis
Product Development
Skincare Formulation
Mandarin Chinese
Market Research
Project Management
Cosmetic Science
Quality Control
Quality Control
Quality Control
Product Development
Skincare Formulation
Mandarin Chinese
Market Research
Project Management
Cosmetic Science
Quality Control
Quality Control
Quality Control