Project Delivery Governance: Oversee end to end delivery of wholesale projects (IPLC, IEPL, DIA, Dark Fiber, Cloud, Cybersecurity), ensuring timely execution and risk management.
Customer Experience Management: Own overall customer experience across key accounts, acting as escalation point for critical issues and driving proactive stakeholder engagement.
Service Operations & After Sales: Lead post delivery operations including incident management, escalations, and service recovery to ensure consistent service performance.
...
Optimize Warehouse Utilization: Monitor warehouse usage and costs, identifying key indicators to proactively plan and execute cost-effective expansion or optimization projects.
Design Optimal Layouts: Analyze current stock profiles and utilization data to develop efficient layout plans and recommend storage types that maximize space and accessibility.
Monitor and Improve Warehouse Throughput: Ensure warehouses have sufficient space, workstations and equipment to support business operations as we scale.
...
Responsible for the hiring, training, development and retention of a team of rCTMAs to deliver quality administrative support to the Phase I-IV, HV trials. For FSP staff, evaluate CVs provided by the CRO and conduct “Meet&Greet” with the candidates.
Conduct regular 1:1s with up to 12 direct reports (may be a group of BeOne internal rCTMAs and FSP rCTMAs) to assess workload, provide feedback, track goals, development. For the FSP rCTMAs, ensure timely feedback to CRO Line Manager.
...
Kreateevee is seeking a Business Development Executive to develop new business opportunities for its audio-visual, digital signage, interactive application, creative content and technology solutions. The role involves identifying potential customers, building relationships, understanding customer requirements and working with technical and project teams to develop commercial proposals and manage opportunities through to handover.