Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance
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This role owns day-to-day operations and the technical upkeep of the park, its assets and facilities, alongside the on-site team and the community experience.
As Senior Executive, Operations & Community, you will run PARC's daily operations, lead and develop the on-site team, manage contractors and vendors, and build strong relationships with property owners, tenants and the surrounding community. You will do this while staying true to EPIC's community co-creation approach and our Triple Bottom Line — People, Planet and Prosperity — ensuring the park is well-run, well-maintained, and genuinely valued by the people who use it.
Be the subject matter expert for Compensation and Core HCM processes and solutions
Support change requests, enhancements, and issue resolution across Workday modules
Perform essential system administration functions, including configuration, security management, complex report configuration, and bulk data processing.
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Coordinates daily, weekly, and monthly account activities of the accounts team including timely and accurate accounts payable, accounts receivable, bank reconciliation of all corporate accounts, cash flow planning, disbursements, invoicing, and monthly profit & loss accounts.
Liaise with customer and vendors / sub-contractors to resolving invoice discrepancy and follow up on collection / outstanding payments to ensure a healthy cash flow.
Review all project costing / billings / collections / receivables / payables and generate forecast vs actual sales project performance with project teams to highlight current progress.
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Be the subject matter expert for Compensation and Core HCM processes and solutions
Support change requests, enhancements, and issue resolution across Workday modules
Perform essential system administration functions, including configuration, security management, complex report configuration, and bulk data processing.
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Strong experience in foreign workforce management, including work permits, visas, immigration procedures, and regulatory compliance.
Proficiency in HR operations such as onboarding, documentation management, employee records, and coordination with recruitment agencies or service providers.
Solid administrative, organizational, and time-management skills, with the ability to manage multiple deadlines and high-volume documentation accurately.
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Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
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7) To perform any reasonable request in respect of the efficient running of the site.
8) To ensure and comply to company rules, company safety, QA procedures and SOPs.
9) Maintains workflow by monitoring steps of process, observing control points and equipment, monitoring personnel and resources, studding methods, implementing cost reductions, facilitating corrections to malfunctions within process control points, initiating and fostering a spirit of cooperation within and between departments.
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